1. How do my meals arrive?
All meals are delivered frozen in an eski and have a frozen best before date of up to 6 months from the date they were cooked. Rest assured that we're always rotating stock to keep things as fresh as possible.
2. Where do you deliver? And What Days?
We currently deliver to most postcodes within the Perth Metro Area, South West Region and Geraldton.
We deliver to the following postcodes in the Perth Central Metro area on Tuesday & Saturday (order must be placed before 11am TWO business days prior);
6000, 6003-6012, 6014-6038, 6050-6066, 6069-6073, 6076-6078, 6081, 6082, 6084, 6090, 6100-6112, 6121-6123, 6125, 6147-6160, 6162-6176, 6180, 6181, 6208-6211, 6214
We deliver to the following postcodes in WA's beautiful South West area on Mondays (order must be placed before midday/12pm the Thursday prior);
6230, 6232, 6233, 6237, 6271, 6280-6282, 6284, 6285, 6401, 6556
We deliver to the following postcodes in Geraldton on Tuesdays (order must be placed before midday/12pm the Thursday prior);
Please note, deliveries to the South West and Geraldton have a set delivery fee of $19.99
Perth Metro: If your order is over $149, you will receive FREE delivery within the Perth metro area. Simply select free shipping at check-out and we will ship your order on the next available delivery day to your area (order before 11am Thursday you will receive your meals Saturday, order before 11am Friday you will receive your meals Tuesday). If you would like free shipping but want a specific day please specify the day in the comments section when placing your order. Otherwise, a delivery fee of $9.99 will apply.
3. Can I pickup my order?
You can pickup your order from our office at 13 Wicks Street, Bayswater 6053, between 10am-4pm on Monday - Friday, BUT your order must be in before midday (12 pm) the previous day in order for us to have it packed and ready for pickup the next day.
Simply select the pickup option when you enter your billing & shipping information and you'll see our Bayswater address where you can pick your order up from.
4. Do you deliver to Sydney/Melbourne/Adelaide/Brisbane?
No, we currently do not offer interstate shipping.
5. Where do you source your meats?
Our produce choices align with our vision for the whole foods market & animal welfare.
- All our Beef is Grass-Fed
- All our Pork is Free Range
- All our Lamb is Grass-Fed
- All our Chicken is Free Range
6. How many meals do I get? How many people does each meal feed?
Lunch & Dinner serving sizes are approximately 350g.
All our main meals are designed for 1 adult serving. We’ve also heard some of the tribe;
- Use some of the dishes on the menu for 2 servings by adding additional vegetables on the side at home.
- Order all there lunches and breakfasts for the week (7-14 meals).
- Order breakfast, lunch and dinner for the week (21 meals)
- Use it as an “insurance policy” for that time you really really don’t feel like cooking – and presto there’s a spare meal in the freezer.
It's entirely up to you, we believe in giving you the choice to pick as many meals as you're comfortable with.
7. Can I receive a meal plan without having to order each week?
We don’t believe in locking people down in contracts or charging for last minute cancellation etc. This does mean that you’ll need to place an order each week. Unless you have the freezer space to store multiple weeks worth of food.
8. Do your meals contain no; Grains, Dairy, Legumes, Preservatives and refined Sugars
Yes, our meals contain no; grains, dairy, legumes, preservatives or refined sugars.
9. How long will meals last in my refrigerator?
All meals are delivered frozen so once you defrost a meal we recommend eating it within 24 hours.
10. Can I reheat my meals on a stovetop or oven, as I don’t have a microwave?
Yes you can, but you would have to defrost them first and transfer them to an oven safe container because our containers would melt in an oven or on a stovetop.
11. How do I reheat my meals?
Using a conventional microwave oven your meals should be ready to eat after approximately 6-9mins on high if they started out frozen (depending on the strength of your microwave).
Nevertheless you can heat the meals to your desired serving condition.
12. Some of the dishes I’ve never heard of; how should I know what to expect?
Our goal has been to feed the tribe a tasty whole food experience that’s good for you. Our chef and team have worked to create paleo-friendly dishes using flavours from all over the world; take a look at the meal descriptions when ordering and enjoy exploring.
13. How do I return my eski?
If you drop off your delivery box, the wool insulation & icepaks to our offices we'll credit your account $5 per box or if you leave them out when you place your next order our driver will swap them over and we'll credit your account $5 per box.
[Regional WA, customers please be aware we're not able to re-collect your delivery boxes at this stage because we use a 3rd party courier company to deliver them and they cannot return them to us.]
14. Where are your meals cooked?
All our meals are cooked at Gourmania in Bayswater. Gourmania is a fully HACCP Certified kitchen.
15. Are your meals gluten free & suitable for people with gluten intolerance?
We use no gluten containing ingredients in any of our meals and we have numerous customers who are Coeliac or have intolerances to gluten.
That being said our kitchen is not 100% gluten free so there is always the risk of cross contamination, However we have practices in place to minimise the risk of this occurring.
16. What oils do you cook with?
We use coconut oil and olive oil for cooking. Coconut oil is 92% saturated fat, which makes it incredible stable under high temperatures (it doesn’t go rancid). The fatty acid content in coconut oil is Lauric acid, which is a rare (and AMAZING) medium chain fatty-acid being the easiest to digest and holds antimicrobial and antifungal properties.
Olive oil is mostly monounsaturated fats, which are safe and healthy. It also holds vitamins 2 fat-soluble nutrients – vitamin E and K. Olive oil is also well known for its antioxidants that have been studied profusely on a large spectrum of illnesses ranging from depression to obesity.
Ghee, Ghee is clarified butter. in the process of making ghee all the lactose and casein have been removed and therefore is suitable for anyone who is lactose or casein sensitive. Much like coconut oil it is full of medium and short-chain fatty acids. Medium and short-chain fatty acids are not associated with cardiovascular disease. Ghee also contains Butyrate otherwise known as butyric acid, which has been shown to help support healthy insulin levels and is an anti-inflammatory.
17. Why no grains.
Two words. Gluten and lectins.
Gluten is a protein found in grains like rye, wheat and barley and much of our society today are showing intolerance to it. Those who have a sensitivity to gluten or even a leaky gut which is susceptible on a grain diet can develop conditions such as (but not limited to); dermatitis, inflammation, joint pain, reproductive issues, acid reflux, bloating and other digestive issues.
Lectins are nature’s way of defending predators from consuming them and preventing reproduction. Lectins can cause havoc on our gastrointestinal tract preventing it from repairing causing issues such as leaky gut syndrome.
18. Why grass fed beef & lamb?
Grass-fed means exactly what it sounds like – the sheep & cows eat grass or grass like things (stuff that you would normally find in a paddock).
By eating grass-fed animals, you are getting more nutrition for your buck. It is the only beef that contains conjugated linoleic acid – which is very important for preventing weight gain.
Grass-fed beef has a better fat quality. It contains significantly more anti-inflammatory omega3s and fewer omega6s.
Grass-fed beef contains more vitamin K2, which is vital for healthy bones and teeth.
Grass-fed beef contains more antioxidants.
19. Will eating fat make me fat?
NO! Our bodies are super smart. They actually have their own device to “calorie count” where it compensates for higher density calories (like fat) with a faster and longer feeling of fullness. Being mindful of what you are putting in your mouth is the best gauge to understand how much food you require to fuel and not store fat.
Sugar and refined carbohydrates are more of the culprit when it comes to gaining fat. These can create unstable blood sugar levels and a rollercoaster of spikes and slumps making us consume more energy (food – usually more sugar or refined carbohydrates) in order to bring those blood sugar levels back to a normal state.
20. Is cholesterol really that bad?
Cholesterol is VITAL for survival. We would not live if we didn’t have cholesterol. Some major functions it gives to our bodies are; production of sex hormones, building blocks for human tissue and assists in bile production in the liver.
The Paleo diet serves as a good source to give you healthy cholesterol levels while providing essential vitamins and nutrients for optimal health.
21. Why no soy?
First off, soy is a legume that needs to be processed in order to be able to eat. In it’s raw state, it contains a large amount of phytates. Phytates bind to minerals in your body like zinc, calcium, iron and magnesium and make them non-absorbable for the body.
Soy also contains plant oestrogens, which raise the oestrogens levels in your body, and lowers your testosterone levels creating a hormonal imbalance. This hormonal alteration can cause issues such as; low libido, loss of energy, stamina, gynecomastia, menstrual disruptions and a higher risk of breast cancer.